Halaskargazi Cad. Terminus Palas Apt. No:224/A Sisli Merkez
Rolls & Bowls
540 m
Kaya Hatun sokak No:1 Ergenekon Mah.
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
5.7
Location
9.5
Service
7.2
Dining
5.0
Guest reviews
7.6/10
based on 25 reviews
3/5
based on 36 reviews
8.2
8.2/10 based on 249 reviews
#1441 based on Tripadvisor
Michael
United Kingdom,
January
2025
9.2/10
I had a mixed experience at the hotel. The location is fantastic, being close to shops and the subway, and the staff were incredibly friendly and helpful. However, the room I stayed in had some issues, like a leaking shower and an unpleasant smell from previous guests, which made things a bit uncomfortable. The breakfast was quite limited too, which was disappointing given the length of my stay.
Rooms
5.0
The room was big and cozy, but it had a leaking shower and a strong smell from a smoker who stayed there before me, which was quite off-putting.
Service
9.0
The staff was very friendly and accommodating. They helped me move to a different floor when I requested it, which was much appreciated.
Location
10.0
The location is excellent, right near shops and restaurants, and just a few steps from the Osman Bey metro station.
Dining
5.0
The breakfast was really underwhelming; it was the same bread, jam, and fruit juice each day, and no one even greeted me in the morning.
Facilities
6.0
The hotel has invested in modern decorations, but it lacks the amenities I was hoping for, like a more varied breakfast and better room maintenance.
Logan
United Kingdom,
January
2025
8.8/10
My stay at the hotel was pretty good overall. The location is excellent, being centrally located and just a few steps from the metro station, making it super convenient for getting around. The rooms are cozy and comfortable, especially since I got upgraded to a Deluxe Double at no extra cost. However, the breakfast left something to be desired with limited options, and the service, while polite, could have been more enthusiastic.
Rooms
9.0
I was pleasantly surprised by my room on the 4th floor. It was large with a high ceiling and even had a small balcony. I was upgraded to a Deluxe Double upon arrival, which made my stay even more enjoyable.
Service
7.0
The staff was polite and nice; they answered my questions about the hotel and the local area. However, I felt that they could have been more engaging. They offered tea throughout the day, which was a nice touch.
Location
10.0
The location is fantastic! It’s very central, close to shopping and nightlife areas, plus just a short walk to the Osman Bey metro station. I loved that it was only about 2 km from Taksim, making it easy to explore the city.
Dining
5.0
The breakfast was quite basic and didn't meet my expectations, especially for a week-long stay. It was the same every day with not much variety, and I really missed having simit for breakfast. I would suggest not including breakfast in your reservation.
Facilities
6.0
The hotel had decent amenities, but I didn't get to use any particularly special facilities during my stay.
Jack
United Kingdom,
January
2025
9.6/10
The hotel has a great location just a short walk from both Taksim Square and the metro. My room was spacious and I was pleasantly surprised to be upgraded to a Deluxe Double without additional charges. However, the morning cleaning staff were quite noisy and the breakfast options were really lacking, which was disappointing. Overall, it's a decent place, but there's room for improvement, especially with the dining experience.
Rooms
9.0
I was on the 4th floor in a large room with high ceilings and a small balcony. It felt really spacious, and I was upgraded from a Standard Double to a Deluxe Double without extra payment.
Service
7.0
The service was generally good, with helpful staff, though I found the early morning cleaning crew to be quite loud, making a lot of racket at 9 AM.
Location
10.0
The location was really convenient, just a 15-minute walk to Taksim Square and right next to the Osman Bey metro station, making it easy to get around.
Dining
5.0
The breakfast was really underwhelming; it was quite simple with just the same bread, jam, and fruit juice each day. I would recommend skipping the breakfast.
Facilities
6.0
The amenities were satisfactory, but nothing particularly stood out.
Leo
United Kingdom,
December
2024
5.0/10
The hotel has a great location in the lively Nisantasi neighborhood and is close to public transport, making it easy to explore the city. However, the rooms need significant updates as they feel old and some amenities were not functioning properly. The service was a bit disruptive in the mornings, which impacted my overall relaxation during the stay. Dining options also left much to be desired, especially if you're staying for a longer period.
Rooms
5.0
The rooms were quite old and in need of upgrade. I encountered a broken hair dryer and the shower pressure was virtually non-existent. There were also some safety concerns with hanging electric wires.
Service
5.0
Service started early in the morning with loud cleaning noise, which really disrupted my sleep. Staff were a bit busy and seemed rude at times as well.
Location
9.0
The location is brilliant, right in the central and lively Nisantasi neighborhood, with easy access to the metro and covered transport options.
Dining
5.0
The dining was really underwhelming, especially breakfast which was very basic and repetitive. I couldn't believe there wasn't a single simit offered during my week-long stay.
Facilities
5.0
I didn't really use many facilities aside from my room, but they felt outdated overall. A renovation would help!
Tony
United Kingdom,
November
2024
6.8/10
Overall, my stay at the hotel had its highs and lows. The location is pretty great, close to the metro and various amenities. However, the room condition left much to be desired, with several maintenance issues. The service was friendly, but I could have done without the noisy cleaning crew in the mornings. While there are positives, I hope the management follows through on their renovation plans as it's definitely needed.
Rooms
5.0
The rooms felt quite outdated and had some maintenance issues, like a broken hair dryer and low shower pressure. Also, there were electric wires hanging out, which was concerning.
Service
7.0
The staff was very friendly and helpful, especially Ibrahim, who offered great local tips and tea. However, the morning cleaning routine was quite noisy which was disruptive.
Location
9.0
The location is brilliant, with easy access to the Osmanbay metro station and just a couple of kilometers from Taksim. It's really close to everything you need in the heart of Istanbul.
Dining
5.0
The dining experience was below expectations, with the breakfast offerings being quite limited and repetitive.
Facilities
5.0
I didn't get to enjoy many facilities due to the ongoing renovations and noise issues.
Parker
United Kingdom,
November
2024
7.6/10
The hotel is situated in a convenient spot, close to my destination and just a short walk to Taksim Square, making it easy to explore the area. The rooms are spacious, especially the one I was moved to, though I initially faced issues with the temperature. The service was mostly great, with friendly staff and helpful amenities, but there were a couple of employees who weren't as accommodating. Overall, it's a good value for money, especially given its prime location, even though it could use a bit of improvement in service consistency.
Rooms
7.0
I had a large room with high ceilings and a small balcony on the fourth floor. Initially, it was quite cold, but I was able to move to a warmer room. However, the windowless interior room wasn’t ideal at all.
Service
8.0
Most of the staff were helpful and provided great service, but I did encounter a couple of employees who were less willing to assist. Overall, it was a pleasant experience.
Location
10.0
The location was fantastic! It was near my destination, but also just a 15-minute walk to Taksim Square and right next to the metro station, which made getting around super simple.
Dining
6.0
The dining options were simple but served satisfying meals. It wasn't as varied as I've seen elsewhere for the same price, but it did the job.
Facilities
7.0
The facilities were decent, providing the necessary amenities for a comfortable stay, yet nothing stood out as particularly impressive.
Luna
United Kingdom,
November
2024
5.6/10
I had a mixed experience at this hotel. While the location is outstanding because it's close to the metro and many shops, the room conditions were not up to par. I was upgraded to a Deluxe room without extra charge, but it was quite run-down with issues like a broken hair dryer and poor shower pressure. On the bright side, the staff did try to offer helpful information about the area, although they weren't always friendly. Overall, it's a decent choice for the price given its great location, but the room quality left much to be desired.
Rooms
5.0
Upon my arrival, I was upgraded from a Standard Double to a Deluxe Double, which was nice. However, the room felt old, and there were several maintenance issues like a broken hair dryer, low shower pressure, and a safe that didn't work. It puts a bit of a damper on the experience.
Service
6.0
The service was a bit hit or miss. While the staff managed to provide useful information about the town and offered tea throughout the day, I found them to be somewhat rude and distracted by personal calls at times. It could definitely be friendlier.
Location
9.0
The location is fantastic! It's close to the Osmanbay metro station, making it easy to get around. The vibrant Nisantasi neighborhood has plenty of shops and restaurants, and it's very central, which I really appreciated.
Dining
5.0
Breakfast was a major letdown. The options were limited and quite stale, with the same choices every day. I wouldn't recommend including breakfast if you stay here.
Facilities
5.0
Unfortunately, I didn't see many facilities that stood out. The hotel seemed dated and in need of upgrades, which was disappointing.
Molly
United Kingdom,
November
2024
9.4/10
The hotel is situated in a perfect location, just a few steps from the Osman Bey metro station, making it easy to explore the area. My room was spacious and comfortable with great amenities, but I must say the breakfast was quite disappointing, lacking variety. The overall experience was decent, and the price felt fair given the location.
Rooms
8.0
The room was large with a high ceiling and had a small balcony. It was well-equipped with a desk, table, and chairs, along with the usual amenities. However, there was a noticeable odor of cigar smoke.
Service
6.0
The service was a mixed bag; while some staff were friendly and helpful, others weren't particularly welcoming. Additionally, I found the morning cleaning crew quite noisy, slamming doors and talking loudly at 9 am.
Location
10.0
The location is fantastic, only a four-minute walk from the Osman Bey metro station and very close to Taksim Square. It's also convenient for shopping and dining in Nişantaşı.
Dining
5.0
The dining experience was underwhelming, with breakfast options being extremely limited and repetitive. I would recommend looking for hotels without breakfast included.
Facilities
7.0
The hotel offers decent facilities, but nothing stood out as exceptional during my stay.
Jean
United Kingdom,
October
2024
6.6/10
The hotel had an excellent location being just a few steps away from the Osman Bey metro station, making it super convenient for getting around. While the rooms were neat and clean, they felt smaller than the photos suggested, and I had a bit of trouble with a leaking shower and a lingering smell from a previous guest. The staff were friendly and accommodating, even moving me to another floor when I asked. However, the breakfast was quite limited and not very satisfying for a week-long stay.
Rooms
6.0
The rooms were neat and clean but felt smaller than the pictures suggest. I experienced a leaking shower and there was a residual smell from a smoker who had stayed in the room before me.
Service
7.0
The staff were super friendly and supportive, especially when they quickly moved me to the second floor at my request. However, the morning cleaning staff made quite a racket, which could be quite disturbing.
Location
10.0
The location was perfect, just a four-minute walk from the Osman Bey metro station, making it easy to get around Istanbul. It's also close to shopping and dining spots in Nişantaşı.
Dining
5.0
The breakfast was underwhelming and didn't meet expectations, especially for a week-long stay. I recommend skipping the breakfast option when booking as it lacked variety and quality.
Facilities
6.0
Facilities were decent, but I didn't get to use many during my stay.
Rosie
United Kingdom,
October
2024
8.6/10
The hotel had a clean and spacious feel, and the location was excellent, just a short walk from the metro. Unfortunately, I had some issues with the room temperature and some lingering odors from previous guests. The staff was friendly and attentive, but the breakfast options were quite limited and didn't meet my expectations during my week-long stay.
Rooms
7.0
The rooms were clean and spacious, but I found it very cold initially and had to ask to switch. There was a bit of a smell from a smoker in one room, which wasn't pleasant.
Service
9.0
The staff was friendly and helpful, always available to assist with my needs, and I really appreciated their good attitude.
Location
9.0
The hotel is perfectly situated, just 4 minutes from the Osman Bay metro station, making it very convenient for getting around.
Dining
5.0
Breakfast was fairly simple and didn’t live up to my expectations; I struggled with the lack of variety after a week.
Facilities
6.0
Facilities were decent, but nothing particularly stand-out.
Alfred
United Kingdom,
October
2024
6.4/10
I had a mixed experience at this hotel. The location is fantastic, just steps away from the metro and close to Taksim Square. The service was generally friendly and accommodating, but my room had a strong smell of cigar smoke which made my stay less comfortable. The breakfast options were also quite disappointing, leading to an overall average experience.
Rooms
5.0
My room was big and cozy but unfortunately smelled strongly of cigar smoke. It wasn’t as comfortable as I had hoped.
Service
8.0
The staff was nice enough to move me to a different floor when I requested it, and they were available around the clock for any assistance.
Location
9.0
The hotel is in an excellent location, just a few steps from the Osman Bey metro station, making it convenient to get around the city.
Dining
5.0
The dining experience was really underwhelming; the breakfast options were repetitive and didn’t meet my expectations, especially for a week-long stay.
Facilities
6.0
The hotel offered basic amenities, but nothing too special stood out.
James
United Kingdom,
October
2024
5.8/10
My stay at this hotel was a mixed bag. The location is fantastic, with easy access to the metro and nearby shops. Unfortunately, the room I had was not very comfortable and had a lingering smell of cigar smoke. The staff were really friendly, but the morning cleaning noise could be quite disruptive. Overall, I appreciated the convenience of the location but was let down by the room quality and breakfast options.
Rooms
5.0
The room felt more like a dorm than a hotel, and the strong smell of cigar smoke was really unpleasant. There was also a leaking shower.
Service
7.0
The hotel staff were very friendly and helpful, but their cleaning duties in the morning were pretty loud and disruptive.
Location
9.0
The location is excellent, just a short walk to the metro and close to Taksim Square.
Dining
5.0
The breakfast was quite underwhelming, with limited options that didn’t change throughout my week-long stay.
Facilities
5.0
Facilities seemed basic, and there wasn't much to write home about.
Michael
United Kingdom,
October
2024
6.2/10
I had a mixed experience at this hotel. The location is fantastic, just a short distance from Taksim and very close to the Osmanbay metro station, making it super convenient for exploring the area. While the rooms were supposed to be clean, mine felt a bit neglected and lacked a window. The service from the staff was welcoming, but morning cleaning made it quite noisy. Overall, it's good value for money, but improvements are needed in the rooms and dining experience.
Rooms
5.0
The room I stayed in was clean but uncomfortable, lacking a window and feeling quite dirty.
Service
7.0
The staff was welcoming and helpful, offering lots of info about the area, but their morning cleaning routine was quite disruptive.
Location
9.0
The location is excellent, only 2 km from Taksim and a mere 100 meters from the Osmanbay metro station, making it easy to get around.
Dining
5.0
The breakfast was quite disappointing, with stale options and a limited range that included the same items every day.
Facilities
6.0
The hotel has basic facilities, but there could be improvements to make it more comfortable and enjoyable.
Parker
United Kingdom,
October
2024
9.0/10
I had a mixed experience at this hotel. The location is fantastic, being so close to the Osman Bey metro station and Taksim square. The room was quiet and provided me with the basic amenities I needed, but it could have been more comfortable instead of feeling a bit cramped with no window. The staff were mostly polite and helpful, but the morning cleaning duties were quite disruptive. Overall, I think it’s good value for money given its location, but there are definitely areas that could use improvement.
Rooms
6.0
The room was clean but felt a bit cramped since there was no window, making it uncomfortable at times.
Service
7.0
The staff was welcoming and polite, but the noise from the morning cleaning routines was quite bothersome.
Location
9.0
The location is excellent, just a few steps from the Osman Bey metro station and close to Taksim and other tourist spots.
Dining
5.0
Breakfast was disappointing; it was very basic and lacked variety, so I’d suggest skipping it if you can.
Facilities
6.0
The hotel had the necessary amenities, but nothing particularly luxurious or outstanding.
Rosie
United Kingdom,
September
2024
7.0/10
The hotel has an excellent location, just a short walk to the Osmanbey metro station and Taksim Square, making it super convenient for getting around. The rooms, however, weren't very comfortable for me as mine had no window and was next to the elevator machine room. The service was great, with very helpful staff. Dining options were okay but not outstanding, and I felt the facilities could use some improvements to enhance the overall experience.
Rooms
5.0
The rooms weren't comfortable; mine had no window and was located beside the elevator machine room.
Service
9.0
The staff was very nice and helpful, even moving me to the second floor when I requested it.
Location
10.0
The location was excellent, just a few steps to the Osmanbey metro station and a short walk to Taksim Square.
Dining
6.0
While the dining experience was normal, it lacked a lot of variety compared to other hotels at the same price.
Facilities
6.0
Facilities were okay, but they could improve to match the comfort I expected.
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